Case Studies

Results you can point to.

Real challenges, real solutions, measurable outcomes. See how LumiView has helped homeowners, businesses and property managers across Northeast Ohio.

Client outcomes

Every client has a story. Here are four.

These aren't testimonials — they're detailed breakdowns of a problem, what we did, and what actually changed. Names and addresses withheld at client request.

Property Management

Turning around curb appeal on a neglected 12-unit complex

North Olmsted, OH Monthly service since 2023 Window Cleaning · Pressure Washing · Gutter Cleaning

A property manager overseeing a 12-unit residential complex had been struggling with high tenant turnover. The gutters hadn't been cleared in three seasons, causing water to overflow and stain the siding. Windows in ground-floor units were covered in hard water marks and algae runoff. Two prospective tenants had walked during tours, citing the exterior condition.

We started with a one-time deep reset: full gutter clear and flush, soft-wash on all siding elevations, and interior + exterior window cleaning on all 12 units. We then established a monthly window cleaning rotation and quarterly gutter service to keep the property in consistent shape year-round.

Zero water-damage complaints in the 14 months since service began
Two units re-leased within 3 weeks of the initial clean — manager attributed it directly to improved exterior
Property manager reduced vendor coordination time by 4+ hours/month by consolidating to a single exterior cleaning provider
Renewed annual contract for a second property in the same portfolio
Commercial — Restaurant

First impressions fixed: storefront glass for a Rocky River restaurant

Rocky River, OH Bi-weekly service Commercial Window Cleaning

A well-reviewed restaurant on Detroit Road had consistently greasy, fingerprinted storefront glass. Street-facing windows are the first thing a potential diner sees — and this owner knew it, but couldn't get a cleaning vendor who would show up before 9 AM or work without disrupting service. The prior vendor had cancelled twice without notice.

We set up a standing bi-weekly appointment, always before 8 AM, covering interior and exterior glass on all storefront windows, door panels, and the entryway sidelights. We also cleaned the menu display case glass on each visit. No disruption to opening prep — the team arrives, completes the work, and leaves before the first staff member sets a table.

Zero missed appointments across 11 months of bi-weekly service
Owner received 3 unprompted compliments from regular customers about the "new look" within the first month
Google reviews mentioning atmosphere or cleanliness increased over the following two quarters
Service extended to a second location opened by the same owner in 2024
Residential — Pre-listing

$8,000 above asking on a home that hadn't been cleaned outside in years

Westlake, OH One-time pre-listing service Window Cleaning · Pressure Washing · Siding Soft-wash

A Westlake homeowner was preparing a 4-bedroom colonial for sale after 15 years of ownership. The listing agent recommended exterior improvements before photography. The driveway had significant algae staining, the vinyl siding had oxidized and turned chalky, and 24 windows hadn't been cleaned professionally in over a decade. The listing was going live in 11 days.

We completed the full scope in a single visit: interior and exterior cleaning on all 24 windows with screens removed and wiped, a hot-water pressure wash on the driveway and front walkway, and a low-pressure soft-wash on all four siding elevations. Total time on site: just under 6 hours. The listing photographer came the following morning.

Listing agent noted the home photographed "significantly better" than the street-view comp homes
Home sold in 9 days — 3 offers received
Final sale price came in $8,000 above the neighborhood average price-per-sq-ft for that month
Listing agent now refers LumiView to every seller client as part of their pre-listing checklist
Short-term Rental — Airbnb Host

From 4.3 to 4.9 stars: a Lake Erie Airbnb that guests kept mentioning was "spotless"

Avon Lake, OH Per-turnover + monthly window service Airbnb Turnover · Window Cleaning

An Avon Lake host was running a 3-bedroom Airbnb with lake views as a key selling point. The property had a 4.3-star average, with multiple reviews calling out streaky windows and inconsistent cleaning quality between stays. The host had been cycling through different cleaning services, leading to no reliable standard. Peak summer season was approaching and bookings were below forecast.

We developed a turnover checklist specific to the property: full interior and exterior window cleaning on all lake-facing glass, door tracks, slider frames, and patio glass — done on every turnover, not just monthly. We established a standing relationship so the host could text a checkout time and we'd be there. Monthly deep-clean windows were added as a separate service between peak bookings.

Average review score improved from 4.3 to 4.9 stars within 6 months
8 of the next 12 reviews specifically mentioned cleanliness or the lake view windows
Booking rate for the following summer season up 22% compared to the prior year
Host expanded to a second Vrbo property and brought LumiView along from day one

Apply for a role

Tell us a little about yourself. Resume upload is optional but recommended.